Cookie Policy
Last updated: May 2026 — Version 1.0
This Cookie Policy explains what cookies are, how Fluffifi Ltd uses them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site owner. Similar technologies include web beacons, pixels, and local storage — we refer to all of these collectively as “cookies” in this policy.
2. How We Use Cookies
We use cookies in three categories:
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function. Without them you cannot log in, use the marketplace, or access any secure features. They do not require your consent under UK law.
| Cookie | Purpose | Duration |
|---|---|---|
ff_session | Authenticates your session (httpOnly, Secure) | 7 days (rolling) |
ff_cookie_consent | Records your cookie consent preference | 12 months |
2.2 Performance & Analytics Cookies
These cookies help us understand how visitors use our platform so we can improve it. We set these only after you consent.
| Cookie / Service | Purpose | Duration |
|---|---|---|
| Analytics (first-party) | Page views, session duration, feature usage (anonymised) | Up to 13 months |
2.3 Marketing Cookies
Currently, Fluffifi does not use third-party advertising or retargeting cookies. If we introduce them in the future, we will update this policy and ask for your consent before setting them.
3. Third-Party Cookies
Some third-party services embedded in our platform may set their own cookies. These are subject to the third party's own privacy and cookie policies:
- Stripe — sets cookies to detect fraud and ensure secure payment processing. See Stripe's Privacy Policy.
- Mapbox / Leaflet — used for our location map feature. Map tiles may involve third-party requests. See Mapbox's Privacy Policy.
4. Managing Your Cookie Preferences
You can manage your preferences in several ways:
- Cookie banner: When you first visit our site, you will see a cookie consent banner. You can accept all cookies or manage your preferences there.
- Account settings: Logged-in users can update their cookie preferences at any time from their account settings page.
- Browser settings:Most browsers allow you to refuse or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in. Refer to your browser's help documentation for instructions:
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The “Last updated” date at the top of this page will always reflect the current version.
6. Contact
If you have questions about our use of cookies, please contact us at privacy@fluffifi.co.uk or via our contact form.
© 2026 Fluffifi Ltd.