How Fluffifi works for service providers
Groomers, walkers, sitters, trainers and boarding: a verified profile, bookable services with your own availability, and payment before you turn up.
What you get
A verified provider profile
Your profile, photos and storefront appear to pet owners once approved. One identity check, shared with selling if you do both, and insurance details recorded.
Services that book themselves
List each service with a price, duration, buffer time, capacity and where it happens. Owners pick a slot that fits your working hours and time off.
You approve, they pay
A request shows the owner, their pets and notes. Approve it and the buyer has a payment window; the booking is confirmed only once paid.
Your calendar, your route
Working hours, blocked time, a read-only calendar feed for your phone, an optional link to your own calendar so busy events block bookings, and a route planner for at-home jobs.
Teams and boarding
Business accounts add team members with their own hours and calendar feeds and assign bookings to them. Boarding providers can lay out kennels and auto-assign stays.
Cancellations and payouts handled
Cancel a booking and the buyer is refunded automatically. Earnings are paid to your bank through Stripe.
Get started
- 1
Create your provider profile
Individual or business, a photo, your description and base postcode. It goes to approval before owners can see it.
Provider profile - 2
Verify your identity
Identity, proof of address, bank details and insurance, once. Bookings unlock when it is approved.
Verification - 3
Connect your payouts
Stripe checks your details and holds your bank account - Fluffifi never sees it. Buyers cannot pay for a booking until this is done, so do it before your first listing goes live.
Getting paid - 4
Add your first service
Category, title, price, duration, how it is booked and where it takes place.
My service listings - 5
Set your availability
Working hours per day, travel time between bookings, and any blocked time, from the calendar panel on your dashboard.
Provider dashboard - 6
Respond to requests
Booking requests land on your dashboard and in your inbox. Approve or decline, and the buyer pays to confirm.
Booking requests
Where to find it
Plans
Offering services needs a paid plan. Commission steps down as you move up the plans. See plans and pricing.
Frequently asked questions
Can someone else cover my booking?
A solo provider is booked personally, so no substitutes. A business account adds team members and assigns bookings to them.
When is a booking confirmed?
After you approve the request and the buyer pays within the payment window. Until then the slot is not committed.
What if I have to cancel?
Cancel from your dashboard and the buyer is refunded automatically. Repeated late cancellations affect your standing, so keep your calendar current.
Do I need insurance?
Your insurance provider, policy and expiry are recorded during verification and kept current. Owners can see that you are covered.
